Customer Service Quick Links

Return/Exchange Policy

Warranty Information

Ordering Terms & Conditions

Website Privacy Policy

Frequently Asked Questions

I purchased a product through Summit Racing, can I get an ETA on my order?

No. For privacy reasons customer information is not shared between Summit Racing and Turn One and therefore no information is tagged with our internal orders. We build and ship all components as fast as possible, but occasionally there are backorders which cause build delays.

I purchased a product through a different retailer, can I return it or exchange it through Turn One?

No. If you purchased one of our products through a different retailer (for instance, Summit Racing), you are subject to their return policy and must work with them to return or exchange it. We will not be able to assist you with an order from another retail outlet.

Customer Support Contact Form

Customer Service Form
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If you would like to receive text message communication, text START to 989-759-4206 from Turn One, Inc. You will be opt in to receive text messages from our business.

Message frequency will vary and may be used for sending customer service communications, order updates, promotions, and/or reminders related to our products or services. Message and data rates may apply. You may choose to discontinue receiving text messages from Turn One at any time. To opt out reply STOP to end or unsubscribe. For assistance, reply HELP or contact by calling 989-759-4206.

See our Privacy Policy for details on how we handle your information.