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Terms and Conditions are subject to change at any time without notice.
Terms and Conditions
The purchaser acknowledges that products sold by Turn One, Inc. are manufactured for racing applications. The purchaser acknowledges that racing is a dangerous sport. The purchaser agrees that he/she will not use Turn One products while under the influence of alcohol or any illegal substance. The purchaser and his/her heirs, successors, assigns, and/or privies, agree to indemnify, defend, and hold Turn One and its owners, employees, directors, officers, agents, related parties and entities, and privies, harmless from all liability, loss, damage, expense, claim, demand, suit, proceeding, fine, penalty, cost, or judgment Turn One may have arising out of or relating to any of Turn One’s products. By opening any package from Turn One, I, as the purchaser, agree and accept the terms stated above.
Rebuilding Services – Work Authorization and Rebuild-Specific Terms
PLEASE READ. Customers should be aware that some parts may be worn or damaged to an extent that the part is considered non-rebuildable. A part may also be non-rebuildable if it uses non-OEM components that we are unable to service, or will not work with our OEM-spec replacement parts, like rings, seals, gaskets, o-rings, etc. Customers should be aware that the online deposit is non-refundable and non-transferable. This deposit covers our work involved in tearing down, cleaning, and inspecting. Once the online rebuild deposit and checkout are completed, customers have 30 days to ship their item to Turn One for the rebuild. If we have not received your item after 30 days, the order will be considered abandoned and will be closed out. This will result in forfeiture of the deposit. Please do not perform the checkout process until you are ready to ship to avoid this. We understand that there are circumstances beyond your control that can delay shipment. If that occurs, please contact us within the 30-day window, and we will be happy to work with you to make special arrangements. By completing the online rebuild deposit and checkout, you are agreeing to all rebuild terms and conditions listed on this page.
By completing Turn One’s online checkout process, the customer whose name appears on the order authorizes Turn One, Inc. to perform the rebuilding service required. To properly rebuild the power steering component(s), some internal components may need to be repaired or replaced. If repairing or replacing is required, the customer authorizes Turn One, Inc. to make the necessary repairs up to $50 above the starting price of the rebuild. If the necessary repairs are estimated to be above $50, Turn One, Inc. will contact the customer to get prior approval before proceeding. Turn One, Inc. accepts no responsibility for items attached to the power steering component(s), including, but not limited to, pulleys, brackets, hoses, pitman arms, and tie rods. If those items, or anything of the like, are included with the component(s), Turn One, Inc. will assess a fee, at our discretion, per item to remove. Turn One, Inc. is not responsible for the reinstallation of said items. Turn One, Inc. accepts no responsibility if an item is damaged during removal.
Once the rebuild is completed, the customer authorizes Turn One, Inc. to collect the remaining balance owed for rebuilding services, including any additional charges from the rebuild, as well as charges for return shipping, by billing the same payment method used for the online deposit.
Corvette Core Exchange
Please allow 7-10 business days from receipt of the core for it to be inspected, processed, and a refund issued to the credit card used for the initial purchase.
To receive full credit, the core must be viable and rebuildable. This means that the core is free of irreparable damage. Turn One Inc. reserves the right to deduct from the amount stated if the core is not in adequate shape. If the core is not in a viable, rebuildable condition, Turn One will contact the customer stating as such and will make an offer on the core. The customer reserves the right to refuse the offer and can request the core be returned at their expense. Turn One is not liable for lost or damaged shipments being returned to the customer.
Payment Terms
We accept the following credit cards: American Express, Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e., the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon submission of your order.
For payments being applied to Turn One’s rebuilding services, the online fee is used as a deposit payment only. This does not reflect the entire or final cost of any individual rebuild. By submitting a deposit via our online checkout process, you, the customer, are authorizing Turn One to re-bill the same payment method for the remaining rebuilding fees and shipping charges once work is complete and ready to be shipped back to the customer.
If, for any reason, the payment method is declined for the remaining charges, we will attempt to contact the customer by phone and/email. We will make two attempts to contact the customer. If you do not respond to our attempts within 15 days, storage and admin fees will be assessed. If you do not respond to our attempts within 90 days, the product will then become the property of Turn One.
